I've noticed through all my phone calls to T-Mobile that repeating "Fuck you" over and over again to the automated line actually gets you to a human being much more quickly than going through all of the choices.
You're welcome.
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Even more fun--say something like "Angel wings are made of pure love" but say it in a tense or harsh way--the computers detect tenor and cadence, not words. If you are stressed or upset they give you a real person.
--T
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